Terms & Conditions

1) Price
Our rates include all taxes.

2) Rules
When booking, a deposit of 30% is required

3) Methods of payment
by check, cash, bank transfer or PayPlug

4) Gift Card
The validity period of the vouchers is 12 months from the date of issue. They are not refundable. Full payment must be paid provided with the order.

5) Cancellation or Modification
The cancellation of a reservation will only become effective after confirmation by mail its inclusion as “Domaine du Roc”. For stays modified and / or canceled more than 30 days prior to arrival date, the amount will be refunded by bank transfer within 10 days of receipt of the email cancellation.

For stays modified and / or canceled between 30 and 8 days prior to arrival, 75% of the stay is granted, and the difference will be refunded by bank transfer within 10 days of receipt of the email cancellation.

Stay for modified and / or canceled within 7 days prior to arrival, interrupted or not consummated for any reason, or no show, the full amount of the stay will be retained.

8) Litigation
In case of dispute, the jurisdiction of the court of Valencia is recognized.

9) Claims
Any claim relating to the stay must be sent by registered letter with acknowledgment of receipt within 30 days of stay at the following address: Domaine du Roc – 52, Chemin de la Haulty – 26400 SAOU.